Contact us

Plan your visit

Questions about tickets, tours, school visits, or private hire — write to us and our welcome team will reply within two working days.

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Opening hours

Daily: 10:00AM – 6:00PM
Closed: Sundays & Holidays

Location

Quillon Hall, Gallery Avenue,
Cultural District, NY 10001, USA

Admission

Adults $12 · Under-18s free
Guided tours 11AM & 3PM

Groups

Schools visit free weekday mornings.
Private hire: dome hall & rotunda.

Neoclassical columns and chandelier in the museum dome hall

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Good to know

Visitor questions, answered

Do I need to book tickets in advance?

No — general admission is available at the door every day. Booking ahead is only required for the twelve-place Guided Heritage Tour and for groups of ten or more.

Is the museum accessible?

Yes. Step-free routes run through every wing, wheelchairs are available at the welcome desk, and guided tours can be arranged in five languages with two weeks' notice.

Can I take photographs?

Photography without flash is welcome everywhere except the Photography Collection's low-light wing, where works on paper need darkness to survive. Tripods need prior permission.

Do you host private events?

The dome hall and rotunda are available for private evening hire — receptions, recordings, and celebrations. Send us a message with your date and party size for availability.

When is the quietest time to visit?

Weekday mornings before noon are calmest. Every first Sunday opens with low-sensory quiet hours from 10AM to noon — reduced sound, dimmed media, and smaller crowds.